Growth

Enhancements

• GROWTH-157: Changes to the Qubole HelpCenter:

  • Content from the The Knowledge Base section has migrated to the Troubleshooting Guide.

  • Content from the Announcements has moved to the Qubole Support Portal.

  • Searches will no longer return references to Zendesk as there is no relevant Zendesk content.

• GROWTH-156: The “Submit Ticket” process now more closely follows the Support Portal process. This will help Qubole gather the necessary information at the start and reduce back-and-forth questions which can slow the work of solving the problem.